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Evacuation Assistance

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Arlington’s Community Connect Program alerts fire units about the location of persons with disabilities or those who cannot evacuate on their own.

Eligibility: those who are permanently unable to evacuate themselves

Create a profile on Community Connect, then add the Functional Need for each person needing assistance. If unable to create a profile, seek help from a trusted friend or relative.
Participants are added to a secure database used by your first responders.
When fire & EMS are dispatched, they will be notified of the person’s location within the building and the functional need(s) you describe.

Call 911 to report the emergency.
Inform the call taker about your particular circumstance, such as: “I am confined to bed, to the right as you enter my residence.”
If you live in a high-rise building, and the fire incident is close to your location, firefighters will come to assist in your evacuation.
If you are in a high-rise and the fire incident is not in close proximity, firefighters will contact you only if the situation deteriorates.

If you need help, email our Community Risk Reduction Program or call 703-228-0267 to get assistance.

Resources for Home

From the National Fire Protection Association

Gas and charcoal grills cause 900 structure fires and 3,500 outdoor fires in or on home properties each year.
Gas grills have a higher fire risk than charcoal grills; leaks and breaks are the leading cause, accounting for nearly half of gas grill fires.
Placing combustibles too close to heat, and leaving cooking unattended, are the two leading causes for charcoal grill home fires.
Half of all gas grill and charcoal grill home fires begin on an exterior balcony or unenclosed porch. Grill not only outside your home but away from your home.

Call 911 for Emergencies
703-558-2222 (Non-emergency requests)
703-228-3362 (Fire Chief’s Office) Email
703-228-4644 (Fire Prevention) Email
571-242-0271 (Media Relations) Email