Accessibility

Overview

Arlington County Government is committed to the true spirit of the Americans with Disabilities Act. We strive to ensure that persons with disabilities can access our services, participate in our programs, and benefit from all our community resources. We want to ensure that Arlington County is a community that includes all its residents. Accommodations are available upon request.

County Board Meetings

Arlington County Government provides accommodations, e.g., sign language interpreters, CART, audio amplification systems, and large print materials, for qualified individuals with disabilities as described in the Americans with Disabilities Act. To arrange for an accommodation, call the County Board office at 703-228-3130 (TTY 703-228-4611). Make requests for accommodations at least five days prior to the meeting.

Translation services in Spanish are available at regular Saturday County Board Meetings from 8:30 a.m. to 10:30 a.m. See the Clerk or Deputy Clerk to the County Board at the meeting for assistance. For translation services for Consent Agenda and Public Hearing items, which are typically heard later than the above time, individuals can call the Clerk or Deputy Clerk to the County Board at 703-228-3130 (TTY 703-228-4611) at least three days prior to the meeting. Persons needing translation services in other languages should call the Clerk or Deputy Clerk at least three days prior to the meeting. Translation services are also available for recessed or special meetings if requested at least one day in advance by calling the Clerk or Deputy Clerk.

County Website and Social Media Platforms

If you have a disability and the format of any material on our website or on our social media platforms interferes with your ability to access some information email us. Your request will be referred to the appropriate department. The department will respond to you and provide you with an alternate format of the requested material. To help us respond effectively, indicate the nature of the accessibility problem, your preferred format (electronic format, ASCII, standard print, large print, etc.), the web address of the requested material, and your full contact information so we can reach you if questions arise while fulfilling your request.

We welcome comments on how to improve the site’s accessibility for users with disabilities.

Nondiscrimination

Arlington County will provide benefits and services without regard to race, color, national origin, disability, sex, age, political beliefs, religion, sexual orientation, marital or family status, except to the extent that the services sought are provided only on certain terms (e.g., older adult assistance provided only to persons above a certain age).

If you believe you’ve been discriminated against, you may file a written complaint with the Human Rights Office. If you have a disability or if you have difficulty with English, you may get extra help to make sure you get the assistance or services you need.

Library Services

All library staff are committed to assist persons whose disabilities make it difficult to enjoy the full realm of library services. The following free resources and assistive technology are available. More details.

  • Books By Mail
  • Talking Books
  • Video Magnification Systems (CCTV)
  • OPENbook
  • Audiobooks
  • Internet Stations
  • Large Print Books
  • TTY access and FM-assistive devices

Parks and Recreation

The Department of Parks and Recreation is committed to promoting positive participation by providing reasonable accommodations for individuals with disabilities upon request. We believe in providing opportunities in settings where people of all levels of ability can recreate and interact together.

We use a variety of approaches to promote and provide access and accommodations to facilities, programs, and services. Accommodations are based on individual needs and may include the following:

  • Adapted equipment and techniques
  • Technical support to staff
  • Sign language interpreters
  • Assistive listening devices
  • Accessible facilities, parks and playgrounds
  • Large print and Braille brochures
  • Additional staff to provide program support

We proudly endorse the National Recreation and Park Association’s Position Statement on Inclusion of 1999. We are dedicated to the four inclusion concepts of:

  • Right to leisure (for all individuals)
  • Quality of life (enhancements through leisure experiences)
  • Support, assistance and accommodations
  • Barrier removal

Access and Inclusion (A/I) services are designed to promote the idea that all community members; regardless of physical, mental and/or emotional limitation, can have an enjoyable, safe and successful recreational experience.

For assistance in coordinating access to facilities or inclusion in departmental programs and services, contact our staff at 703-228-4740 or TTY 703-228-4743 two weeks prior to an event, activity, or registration deadline.

County Section 504/ADA Coordinator

Title II of the ADA requires all state or local government entities with 50 or more employees to appoint a responsible person to coordinate the administrative requirements of ADA compliance and to respond to complaints filed by the public. Arlington County’s ADA Coordinator:

Anna Maynard, County Section 504/ADA Coordinator
Office of the County Manager, Division of Human Rights and EEO
Office for Persons with Physical Disabilities
2100 Clarendon Boulevard, Suite 318
Arlington, VA 22201
703-228-7096 (V/TTY)
703-228-4390 FAX
email

Filing an ADA Grievance

Any individual who believes he or she has been discriminated against by Arlington County Government on the basis of disability in the areas of physical access, program access, and/or communication access may file an ADA Grievance. Complaints on behalf of classes of individuals are also permitted.

The information requested on the form must be filled in completely to help us expedite processing your complaint. If you need assistance completing this form or if you have questions regarding your rights and protections under this complaint procedure, contact the ADA Coordinator at the number above or by email. This form shall be submitted with in 180 days of the alleged discrimination.

Requesting Reasonable Accommodation

If you have a disability that is covered (protected) under the Americans with Disabilities Act (ADA) and you’re a qualified individual, you’re entitled to Reasonable Accommodation should you need one. Complete the form the Reasonable Accommodation Form and return it to the Office of Human Rights. For reasonable accommodations questions related to County programs and services not employment related contact us by email or phone at 703-228-7096 or the department offering the program or service.

Helpful Links, General Information and Referral Assistance

General County Information

Email
Tel: 703-228-3000
TTY 703-228-4711

Arlington County Aging and Disability Services
Email
Tel: 703-228-1700
TTY 703-228-1788
Fax: 703-228-1148
2100 Washington Boulevard, 4th Floor, Arlington, VA 22204

Parking, Sidewalks, Transportation

Housing Information